Customers in Baltimore City can now pay online using a credit card or a personal/business checking account. Payments can be made online 24 hours a day, 7 days a week. Pay online to avoid the lineups! To find out more about online payment methods or to make a payment online.
In Maryland, how can I pay my water bill?
You can pay in cash at any of the following locations:
WSSC Water’s Cashier window is located at:
PayNearMe services are available at 7-Eleven, CVS Pharmacy, and Family Dollar stores. You’ll need a PayNearMe barcode, which may be emailed or texted to your smartphone; call WSSC Water Customer Service at 301-206-4001 to receive one. (There is a $1.49 convenience fee.)
After hours, you can deposit a check or money order in our Dropbox. Our Dropbox account can be found at:
What is the location of my Baltimore County water bill?
- My water is tainted. What is going on, and who should I contact?
- Who should I contact if I have a question regarding my water bill or service?
- Who should I contact if a water main breaks?
- The road is dripping with water. What number should I dial?
- How can I find out if my property has access to public water? What is the best way for me to connect?
- Who can help me if my basement floods due to water or sewage backup?
- How can I have our new home’s water service account set up in our name?
- When I need to utilize a fire hydrant, who do I call?
- What should I do if I have a problem with my well?
A. Prior to 1957, all water mains were made of unlined cast iron pipe. Corrosion has built up inside the pipe over time, and it occasionally bursts free during periods of high water demand. If the water in the house becomes discolored, the homeowner should run the water for about an hour to clear the line between the meter and the house. If this fails, contact Baltimore City’s Water Maintenance Division at 443-263-2220. They’ll come to the region and flush the discolored water from the underground public mains.
Even if you live in Baltimore County, the water billing system is handled by Baltimore City. Call Baltimore City’s Water Billing Section at 410-396-5398.
A. Dial 410-887-7415, which is available 24 hours a day, seven days a week.
A. Dial 410-887-7415 to reach the Bureau of Utilities. The County will check that the leak is coming from the water system and will inform the City of the problem so that it may be fixed. If the road becomes icy, the Bureau of Highways will be contacted to salt it.
Q. How can I find out if my property has access to public water? What is the best way for me to connect?
Is it possible to check my water bill online?
Yes, you can check your water bill online at your water board’s official website. To check your water bill, you must first log onto their portal.
Do people in Baltimore County pay their water bills?
A. Even if you live in Baltimore County, Baltimore City sends water bills to all customers who are linked to the public water system.
What is the procedure for paying my meter bill online?
- Visit the PHCN’s official website.
- Select a power provider.
- Fill in the details of your prepaid meter, including your name, meter name, and location.
- Select an online payment method and provide the required information, such as bank name, credit card type, and number.
- To confirm payment, enter the One-Time Password emailed to your phone.
How to recharge prepaid meter online using nepa.ng
Here are the easy measures you take to make it a success:
- Visit the NEPA website for further information.
- Choose the electrical distribution company with whom you have an account.
- Fill in your meter number.
- Enter the cost of the electricity units you want to buy.
- Fill in your phone number and email address, then click the “Submit” button.
- Fill in your credit card information.
- Wait for your prepaid token after you’ve confirmed your order summary.
What is the average Baltimore City water bill?
Your water bill will be astronomically high. The average monthly water bill in Baltimore is $100, so these invoices may be four times that, amounting to $400 or more.
Baltimore, Maryland is located in what county?
Baltimore County is almost fully surrounded by Baltimore City, and is located in the geographic center of Maryland. The political units of Baltimore City and Baltimore County are distinct. With an estimated population of 828,431 people in 2018, Baltimore County is Maryland’s third most populous county. By 2020, the population is expected to increase by 2% to 847,000 people.
With 612 square miles of land and an additional 28 square miles of water, the County is the third-largest governmental subdivision in Maryland. The County’s major land use has shifted from rural to an urban-rural mix over the last few decades. There are 29 unincorporated localities in Baltimore County.
- Population by Race and Ethnicity
- Age Distribution of the Population
- Households and Housing
- Attainment in Education
- Status as a veteran, a disabled person, and a citizen
In Baltimore County, how often do you get a water bill?
- FOR CITY OF BALTIMORE CUSTOMERS: If your bill is for a period other than about 30 days, your bill may be higher or lower.
- FOR CUSTOMERS IN BALTIMORE COUNTY: If your bill is for a period other than about 90 days, your bill may be greater or lower.
There may be occasions when the Department of Public Works is unable to acquire an accurate meter reading. Meters may be removed from a property during a water main relining operation, or the transmitter may have been interfered with, preventing a meter reader from accessing the meter.
When this happens, the account might be billed using an estimated read.
The calculation will be based on the average daily consumption. Any necessary modifications and credits will be applied to the account once an actual read is collected.
Look at “Read Type under “Meter Reading Details on your water bill to see if the meter reading was a “Actual read or a “Estimated read.”
CCF units represent 100 cubic feet of water and are used to calculate your water bill.
The volume of one CCF is roughly 748 gallons.
The average quantity of water consumed by an individual is 2 CCF per month (Baltimore City monthly billing) or 6 CCF per quarter (Baltimore City quarterly billing) (Baltimore County quarterly billing).
This figure may differ depending on the size of your family.
For a two-person home, the average monthly consumption would be 4 CCF (2 CCF x 2), or 12 CCF every quarter (6 CCF x 2).
- Having company visit (e.g., additional showers and toilet flushing, etc.) and warmer weather activities are two common sources of higher use (e.g., washing cars, watering lawns and plants, etc.).
- Property owners can typically recall the activities that contributed to greater consumption by logging onto the Customer Self Service site and examining the dates and times when consumption happened, or by calling Customer Support & Services for that information.
- The U.S. Geological Survey’s Water Consumption Calculator is a useful tool for estimating how much water your home uses in a day.
Only the water that travels through their meter is invoiced to homeowners. Other activities in the region, such as maintenance of City main water lines or construction/repairs of water or sewer mains, do not result in an increase in your water usage.
A leak that is the property owner’s obligation to fix can result in excessive expenses.
Identifying and addressing high-water-use sources is a great method to save money on your water bill.
It is advised that property owners assess and maintain the most water-consuming appliances on a regular basis (e.g., indoor and outdoor faucets, toilets, hot water heaters, washing machines, etc.).
Dripping faucets, running/leaky toilets, and leaking water connections should all be checked.
Even minor drips and leaks pile up over time.
In a month, a single faucet dropping one drop every minute can waste nearly three gallons.
Toilets that are always running or leaking can waste a lot of water.
Underground leaks between the water meter and the property structure can lie undiscovered for a long time, are difficult to detect, and significantly increase consumption. The use of a turn-off test can aid in the detection of subsurface leaks.
If you have hourly usage consumption data for your account, you can do the following:
- Approximately 10 minutes before the hour’s end, turn off the water coming into the house (e.g. 8:50 a.m., 9:50 a.m., etc.). Water shutoff valves are usually found in basements and on the wall closest to the water meter.
- Turn off the water for at least 10 minutes after the hour has passed (e.g., 9:10 a.m., 10:10 a.m., etc.).
- Determine if water was registered during the water shut off period after it was completed:
- The NEXT DAY, go to the Customer Self Service site and look at the water usage at the time when the water was turned off.
If you don’t have hourly usage consumption data for your account, you can:
- Property owners must turn off the main water valve going into the house during the test so that a meter operations representative may verify water registering (or not) on the meter.
- If consumption is recorded on the meter during the shut-off time, there is an underground leak in the water line somewhere between the meter vault and the property structure.
- If no consumption is recorded on the meter during the shut-off time, there is no evidence of a subterranean leak.
If you have issues about the amount owing or the usage being charged after seeing your statement and the information above, please contact Customer Support & Services at 410-396-5398 or by emailing the DPW’s Billing. Property owners can also go to the Abel Wolman Municipal Building’s walk-in center, which is located at 200 Holliday Street, First Floor Room 8, Baltimore, MD 21202.