Is Miss Utility Free?

The good news is that contacting Virginia 811 is simple and straightforward. All you have to do is dial 811 to get in touch with someone from Virginia Miss Utility. If they do not answer right away, they will return your call as soon as possible.

The excavator or the homeowner will not be charged by Virginia 811. They can also arrive at your location immediately to label subterranean utilities. Virginia 811 assures that you won’t have to wait long to get started on your project.

Homeowners and excavators who plan to dig or excavate at their home or a building site must call Virginia Miss Utility at least 48 hours ahead of time. It’s critical to remember that Virginia law prohibits any digging before the utilities have been designated. It may be a cause for concern if Virginia 811 decides that the excavator or homeowner is already well into the digging procedure.

Giving Virginia Miss Utility a call ahead of time not only allows them to arrive on time, but it also allows you to prepare. When it comes to digging or excavating, the last thing you want to do is rush.

Before you dig in Pennsylvania, who should you call?

Underground utilities such as power lines, communication cables, gas lines, water lines, and other utilities may be found beneath the surface of your property or in locations where excavation is planned. Before beginning any digging or excavating, call 8-1-1 to ensure your safety and to avoid damaging utilities. Allow enough time for utility companies to come out and designate the locations of their subterranean facilities.

How can I get in touch with Miss Utility in Virginia?

Before digging in your yard or on a construction site, call “Miss Utility” for underground utility clearances.

Before initiating any digging project, you must contact VA811 at least three working days (excluding weekends and legal holidays). You will be given a ticket number when you call VA811 to obtain a clearance; keep this number handy for future reference.

You must call VA811 again after the three-working-day timeframe for utilities to designate their lines has expired, and you will be guided through an automated phone message system, for which you will need your initial ticket number. In most cases, your site will be ready for digging within three working days. Utilities can ask for a delay in marking their lines, in which case you must wait another 24 hours before calling to check on the status. You may begin excavating after three business days if there is no evidence of unmarked utilities.

It’s not always clear who is responsible for marking utility lines. VA811 is merely a coordination center and does not do any marking. Each utility (gas, electric, phone, cable) is responsible for their own underground line locating and marking on your property.

Always remember to “Call Before You Dig – It’s the Law” to avoid injury, property damage, or a monetary penalties.

Miss Utility of Virginia joined the new national Call-Before-You-Dig scheme in May 2007. Miss Utility can now be reached by dialing 811. The existing Virginia Miss Utility number, 1-800-552-7001, which has been in operation since 1976, will continue to function. The 811 number, on the other hand, is easier to remember, and Virginia people should begin using it. The new FCC-designated nationwide number 811 was designed to avoid the confusion caused by several “Call Before You Dig” numbers throughout the country. When a customer dials 811 from anywhere in the United States, the call is forwarded to a local call center. A person will inquire about the excavating job’s location before forwarding the call to the relevant utility companies, such as NOVEC. Within a few days, the local utility companies will send an expert locator to mark the lines. Consumers will know the approximate position of utility lines and can dig safely once the subterranean wires have been identified.

Customers can also get advice from NOVEC on how to install decks or additions to their homes. Before starting your home construction project, please review the Building Decks & Additions pamphlet.

What is the duration of a Texas 811 ticket?

“…a person who plans to excavate shall contact a notification center not earlier than the 14th day before the excavation is to begin…” says Section 251.151 of the Texas One-Call statute. The so-called “14-Day Rule” was first taken to suggest that a find notice or “ticket” expired after 14 days. The Texas Attorney General, on the other hand, has issued Opinion No. JC-0234. As stated in the summary:

What is Virginia’s Miss Utility?

The Virginia Underground Utility Damage Prevention Act, sometimes known as the “Miss Utility Law,” mandates that Miss Utility be notified 48 hours ahead of planned excavation work to give time for marking, that the marks be respected and maintained, and that the excavation be safely finished.

If you don’t contact Miss Utility before digging, you could be held accountable for any repairs if you damage a utility service.

Call Miss Utility to have any utility lines in the vicinity of your work marked so you don’t damage them or injure yourself. This is for your safety and to minimize disruptions to utility services. Each utility company whose service may be impacted by your construction will have a representative mark the approximate location of their underground lines.

Private Utility Lines

There will be no marking of private utility wires. The water pipe from the meter to the house or building, as well as the sewer lateral from the property line to the house or building, are examples of private utility lines. Maintenance of these lines, including repairs, sewer backups, and locating prior to excavation, is the responsibility of the property owner.

Is Virginia 811 a toll-free number?

It is critical to obtain a permission or “ticket” before beginning any digging work, whether you are a contractor or a business owner.

Excavators, contractors, property owners, and anybody planning any type of excavation or digging can call Virginia 811 for a free “one call” Virginia communications center. We tell participating utilities about the forthcoming excavation work so that they can find and designate their underground facilities ahead of time, avoiding potential damage to subsurface utility wires, injuries, property damage, and service outages.

Each “person,” as defined by the Underground Utility Damage Prevention Act, is responsible for providing their own excavation notice. Subcontractors are not permitted to work under another business’s ticket unless they are directly supervised by the firm that issued the excavation notice.

  • Allow enough time for marking – Excavation should only begin after the Positive Response System has been checked.
  • When all informed utilities have either marked their lines or stated that they have no facilities in the excavation area OR the marking period has elapsed, excavation may begin (after 7:00 AM on the third working day after notice to the center.) OR Miss Utility notifies you that the excavation does not require notification of any member operators. Even so, you’ll obtain a ticket number!
  • Respect the markers – From the start of the dig to the end, protect and preserve the markings. If the work will take longer than 15 days or if the marks become illegible owing to time, weather, construction, or any other reason, contact Miss Utility to update the ticket.
  • Excavate with caution – If the excavation is within 2 feet of a marked utility line, expose it by hand digging and keep all motorized equipment at least 2 feet away from the utility’s extremities.

Is PA One Call free of charge?

If a homeowner is performing the work, it is the homeowner’s responsibility to contact PA One Call. The homeowner is not charged for this service!

Can I go as far as I can before dialing 811?

This figure comes from the Common Ground Alliance (CGA), and if it sounds disturbingly high to you, it’s because many people are unaware that they must call 811 before digging.

While the ground may not have thawed where you are, April is National Safe Digging Month, and it’s a good reminder to know what you need to do before breaking ground on this year’s projects.

According to data collated by CGA from various industry associations, there are more than 100 billion feet of subsurface utilities in the United States, so you can’t assume your customer’s property is free of them.

There is no limit to how deep a person can go before calling 811. CGA advises that any time you put a shovel in the ground, whether it’s to plant little shrubs or build a fence, you should contact because many utilities are buried just a few inches below the surface.

Even if an area has been designated previously, erosion and root system growth might change the depth or location of buried wires, so call each time you start a job.

Calling 811 is also not an optional chore, as every state has a different statute that requires people to contact before digging. While the amount of time you have to call 811 before digging differs by state, you can find your state’s standards here.

It is a frequent misperception that dialing 811 costs money; nevertheless, dialing 811 is completely free. Utility companies cover the cost to protect you, your staff, and your customers. When you don’t call, hit a utility line, and are held liable for the damage, the true expenses effect your business.

Some utility companies charge not just for the expense of dispatching a staff to repair or replace the damaged property, but also for the loss of service caused by the outage.

In recent years, some states have enacted penalties and fines to aid in the enforcement of the law. Mississippi passed a law in 2016 requiring first-time offenders to complete a compliance training course.

Second-time offenders within a five-year period must complete a training course or face a fine of up to $500 per offense. Malicious activities with the aim to destroy subsurface lines result in a training course and fines of up to $5,000 per event for third-time crimes in a five-year period.

  • Two to three days before digging, call 811 or submit an online request to your local one-call center.
  • The affected utility companies will be notified by the one-call center. Wait two to three days for the utility operators to react to your request (this varies by state). For each request, an average of seven to eight operators are notified.
  • Verify that all of the operators who are affected have responded to your request. The process for confirmation varies by state.
  • Dig around the designated locations with care. The majority of state rules prevent machines from being used within 18 to 24 inches of a utility that has been marked. Hand dig or use vacuum excavation if you need to dig closer.

Keep in mind that depending on the state, the locate ticket is only good for a set amount of time, and if you want to continue, you’ll need to call 811 for a re-mark.

Stop working immediately if one of your employees accidentally hits a pipeline. The processes that follow differ depending on the type of utility line hit.

When dealing with natural gas, propane, or petroleum lines, leave the area and contact 911 as well as the facility operator. Don’t do anything that could start a blaze, and make sure everyone is aware of the situation. Keep the public out by cordoning off the area. Stay away from the gas and do not attempt to repair the pipe on your own.

Warning everyone in the area, including emergency responders, that the ground and objects near the point of contact may be energized in the case of electrical wires.

If you have a radio or phone, call the electricity utility operator or the fire department. Otherwise, stay on the excavator and ask someone to call for utility and emergency help.

Those near the excavator or point of contact should keep both feet together and remain still. They must not come into contact with the excavator or the material. Only leave the excavator and the surrounding area after an official from the electric utility has declared it safe. If a fire, explosion, or other hazard requires quick evacuation, jump (not step) from the apparatus and land with both feet. Make sure you’re at least 25 to 30 feet away. Take no ordinary walking steps.

Notify the facility owner of any damaged communications cables, and do not study or stare at broken, severed, or disconnected fibers. Keep a safe distance away and block the area to keep others out.

Contact the pipeline operator after examining the situation and ensuring that nothing appears to be harmed. Minor nicks or dents can lead to major issues in the future.

If a homeowner has consulted you but intends to do it themselves, remind them that calling 811 isn’t just for professionals; anyone planning to dig must dial this number.

How close can I dig to utility markings?

CAREFULLY DIG Avoid excavating on top of or within 18-24″ of utility markers on all sides, which may necessitate relocating your project to a less congested area of your yard.

In Virginia, how deep are water pipes buried?

In Virginia, how deep are water pipes buried? Water service pipe must be at least 12 inches (305 mm) deep and 6 inches (152 mm) below the frost line when installed.