Is Comcast Liable For Slow Internet?

My xfinity internet service has been steadily worse over time. Early last year, I bought a Docsis 3.1 Modem and received speed bumps to the current speed of 900mbps. Initially, the speedtests were blazingly quick and easily exceeded the target. fantastic. However, approximately a month ago, I began to notice disconnects and reduced internet speeds; a few weeks ago, it was around 400-500mbps, and in recent days, it has been around 100mbps+/-50mbps.

I began troubleshooting and discovered that the modem has low SNR values on various channels, as well as “uncorrectable codewords” that appear to be very high, indicating that there are numerous problems. Rebooting the modem appears to help for a short period, however this may depend on the time of day. I’m not sure about that. The appropriate modem tables are listed below.

I tried an older docsis 3.0 modem and observed that the SNR and errors were still out of spec, but comcast was taking too long to deploy the new modem, so I switched back. Everything is connected to an amplified splitter that has been in the house since we moved in, however connecting the modem and coax into a conventional splitter results in the same SNR/error/speed difficulties.

Why is my Comcast internet suddenly so slow in 2020?

Symptom: Your internet speeds are as advertised in your internet package, yet it still feels slow, especially when numerous people are online at the same time.

Your Xfinity internet may be slow because your current plan does not provide enough bandwidth to keep up with your online usage. This is particularly true if you’ve begun working or learning from home.

If your router isn’t the problem, but your internet still slows down while numerous people are online, it’s time to upgrade your plan.

Is Xfinity’s internet speed guaranteed?

“Actual speeds vary and are not guaranteed,” Comcast states in its advertising and pricing information disclosures. The “real” speed a customer will experience when using the service is determined by a number of factors, many of which are outside Comcast’s control as an Internet Service Provider (“ISP”).

What should I do if Comcast’s internet service is slow?

Improving the Performance of WiFi Networks

  • Check the location of the gateway/router.
  • Restart your equipment on a regular basis.
  • Confirm your WiFi network’s existence.
  • For your Xfinity Home Network, use a single WiFi name.
  • Ethernet is used to connect high-bandwidth devices.
  • Check Third-Party Routers’ Bridge Mode and Antennae.
  • Consider switching to a different speed.

Is Comcast intentionally slowing down your internet?

Throttling is when your Internet Service Provider limits your internet speed or bandwidth on purpose.

It’s not the same as your Wi-Fi disconnecting because your connection to your router is stable; your internet speed is simply poor due to your ISP’s deliberate throttling.

Throttling can happen if you’ve hit your monthly data cap, if you’re browsing specified websites, or if your ISP detects activity on your connection like torrenting or streaming.

Even if you utilise your ethernet connection because you assume it’s the Wi-Fi connection that’s the problem, your speed will be poor because your ISP throttles your internet connection.

2021, why has the internet been so slow recently?

A variety of factors might contribute to slow internet speeds. It’s possible that your router is obsolete, or that it’s too far away from your TV or computer. It could be as simple as rebooting your modem and router or switching to a mesh network to solve the problem. However, bandwidth throttling could be another cause of your poor Wi-Fi. ISPs can still legally strangle your internet, limiting your speed if you’re streaming more TV than they want and offering slower connections to websites controlled by their competitors, according to the Supreme Court’s refusal to hear an appeal on nett neutrality in 2019.

If your Wi-Fi is slow because of internet throttling, one remedy is to

Why isn’t my internet speed up to par with what I’m paying for?

It is not uncommon for customers to encounter slower speeds than those advertised by their internet service provider. In fact, in real-life situations, you usually pay for “up to a particular speed,” and you don’t always get the precise speed you paid for.

What does Comcast have to offer in terms of business?

Comcast’s Business Guarantee We are dedicated to providing you with an exceptional client experience on a constant basis. If you’re not totally pleased with our service for any reason, we provide a 60-day money-back guarantee.

Is Xfinity’s speed test reliable?

It’s nearly hard to declare your Comcast Speed Test findings are 100 percent correct because there are so many variables that influence them. It’s the same with other bandwidth testing sites, indicating that the ambiguity isn’t exclusive to Comcast/Xfinity.

What can I do to increase my internet speed?

Change your Wi-Fi channel | Update your router’s firmware | Replace your equipment | Extend your Wi-Fi network | Upgrade to faster internet Jump to: Turn things off and on | Move your router | Adjust your router’s antennas | Get on the right band | Prune unnecessary connections | Change your Wi-Fi channel | Update your router’s firmware | Replace your equipment | Upgrade to faster internet

Go here:

  • Switch things on and off.
  • The antennas on your router need be adjusted.
  • Join the appropriate band.
  • Remove any connections that aren’t necessary.
  • Switch to a different Wi-Fi channel.
  • Update the firmware on your router.
  • Invest in new equipment.
  • Extend the range of your Wi-Fi network
  • Upgrade to a faster internet connection.