The majority of packages come with a one-year commitment or no contract. In either situation, there is a one-year promotional pricing, after which prices rise.
Is there a contract with Xfinity Wifi?
While the majority of the Xfinity plans you’ll see advertised include a one- to two-year term agreement, Xfinity is fine with providing contract-free internet for a fee.
You’ll have to pay an extra $15 to $30 for the no-contract incentive in Xfinity’s Western region (where you’re looking).
That’s not great, especially considering Xfinity’s early termination fee is $10 per month remaining on the contract. In other words, Xfinity customers in the Central and Northeast lose more money on a no-contract plan that lasts longer than six months than they would on a year-long plan if they pay early termination fees.
Customers who keep a no-contract plan for more than four months in the West will lose a lot of money.
Again, choose a no-contract plan only if you’ll be using Xfinity for a short period of time. You’ll pay less in early termination penalties if you break your term agreement one to five months early than if you went with the no-contract option.
Step 1: Get your story straight
We all want it could be as simple as that “It’s not you; it’s me,” but if you declare you just want to cancel for no reason, Comcast will most certainly battle you tooth and nail. That is why moving is so beneficial. You could be moving or not. It is not up to us to make that decision. However, changing your location is your best option for getting out of your contract.
Make sure you know what you’re going to say before calling to cancel Comcast. Don’t give out personal information, and be ready to say no “When you don’t want to provide information, say “I don’t know.”
Keep your story simple and don’t provide any more details than are absolutely necessary. “I’m moving to a new city, and the place where I’ll be staying has internet” should sufficient. Alternatively, “My partner and I are moving in together, and they already have service.” More information isn’t required by Comcast.
Step 2: Contact Comcast customer service
Working with Comcast is fairly simple in this regard. The best approach to contact Comcast is to dial 1-800-XFINITY (1-800-934-6489). To cancel service, follow the on-screen instructions. Or just keep saying “cancel service” over and over. You can also email Comcast a cancellation request and have them call you. This is a fantastic choice if you don’t want to wait on the phone.
Ask if this is the department that can rescind your request when Comcast calls. If they refuse, request a transfer.
Step 3: Record your call
The first thing to remember is that you’re upset with Comcast, not the person on the other end of the line. It’s probably in their job description to make it tough for you to cancel. As a result, make a recording of your call. Having a note of what the original salesperson stated to you can save you time and frustration if something goes wrong with your cancellation. Here’s an example of why it’s a good idea to record your phone call.
You’re unlikely to go through this ordeal, so why take the chance? Just make sure you tell the person as soon as you get on the phone.
Step 4: Don’t volunteer information
It’s worth repeating: whenever you phone, just state, “I’m relocating and need to terminate my service. I don’t need my Comcast service because the place I’m staying already has internet.” That’s all you need to tell the company, and it doesn’t need to know anything else. “In with some friends/family/my partner,” you can say when the rep asks where you’re moving. They are already connected to the internet. I’m sorry, but I have to cancel.” Don’t give any more details than that.
If they ask for more information, it’s fine to respond “I’m not sure.” If they request a forwarding address for your most recent bill, go paperless and pay it online.
If you have a contract, you may be required to pay a penalty in order to cancel Comcast. Check your account ahead of time to determine if you are genuinely under contract and when it ends. There should be no penalty for canceling if you are not under contract.
Step 5: You can also try the truth
You might come across a Comcast representative who gets it, lets you go with ease, and just offers you the sales pitches you need. It’s worth a shot. Otherwise, you should relocate (or at least, pretend you are).
What are my options for getting out of my Comcast contract?
There are various ways to cancel all of your Xfinity services.
- Fill out a short online cancellation form (we’ll phone you to confirm your request within two business days of receiving it).
Is Comcast’s internet-only plan the only option?
Yes. Internet-only subscriptions from Xfinity range in speed from 50 Mbps to 3,000 Mbps. Xfinity’s Internet-only options start at $25 per month* in some areas, with download speeds up to 50 Mbps.
How do I get rid of Comcast internet while keeping 2022?
Here’s How To Save Money By Cancelling Comcast
- Returning your Comcast equipment without incurring any costs for unreturned equipment.
Is it true that my Xfinity contract will automatically renew?
Is Xfinity Comcast’s contract automatically renewed? No, your Comcast Xfinity contract does not automatically renew. If your contract included a bundled package or a special rate, it will be void after your term expires. Your expenses will rise.
Is it possible to terminate Xfinity within 30 days?
Because we believe in our products, we provide a 30-day money-back guarantee on Xfinity TV, Internet, Pro Protection, and Voice services, as well as a 14-day money-back guarantee on Xfinity Mobile services and devices.
How much does it cost to cancel Comcast?
If you cancel all services, except Xfinity Mobile, during the period of the agreement, you will be charged a $110/$230 Early Termination Fee for (TV, Internet, Voice, or Home). The Early Termination Fee is reduced on a monthly basis. If you cancel within 30 days of installation, you will not be charged an Early Termination Fee.
Note that if you cancel within 60 days in Illinois, the Early Termination Fee is waived.
If you restart service at any address within 90 days of canceling, any ETFs you have will be paid back to you. In addition, if you quit service after 30 days of your 12- or 24-month term, you will receive an ETF credit.
With that stated, I’d still be happy to assist you in getting your account pulled up to determine if you’re qualified to have your ETF credited as a result of COVID-19. Please send a private message to Xfinity Support using our peer-to-peer chat service by clicking on the chat button in the top right corner of the page. You’ll be able to start a new discussion with Xfinity Support once you click the chat icon, so we can continue to assist you. We can’t wait to meet you there!
Is there a cancellation cost with Comcast?
If you cancel your Comcast/Xfinity service before the contract expires, you will be charged a fee. For the remaining months of the contract, the charge is $10 each month. If you terminate your Comcast service with 9 months left on it, for example, you will be charged a $90 early termination fee.