What options do you have for paying your bill?
- Payment is made automatically. Direct Debit Payment Pay with a recurring payment Water Direct allows you to pay using your benefits.
- You must pay in person. Make a payment at a PayPoint location. Make your payment at your bank. Make your payment at the post office.
Is it possible to check my water bill online?
Yes, you can check your water bill online at your water board’s official website. To check your water bill, you must first log onto their portal.
How can I get a copy of my water bill?
1. On your phone, dial *888#.
2. You’ll be sent to a window with seven alternatives.
3. In the dialogue window, type ‘2’ to query your bill.
It’s that easy, and you can then move on to any of the other seven tasks available.
If you get your water from Nairobi City Water and Sewerage Company, you can pay your bill with M-PESA:
1. From your M-PESA menu, select Pay Bill.
2. Next, type in NWC12345 as the bill account number; the final five digits are your unique NCWSC meter number.
3. Enter the amount you want to pay next.
4. Enter your M-PESA PIN here.
5. Verify that the information is correct and click OK.
6. You will receive a confirmation message from M-PESA confirming the payment after a few minutes.
7. For Airtel users, substitute ‘Nairobi Water’ for the Business No.
The procedure for paying your water bill with M-PESA or Airtel Money is the same if you live outside of the capital city.
1. Pay bill number for Mombasa Water Supply and Sanitation: 895 500
2. Pay bill number: 517 000 Kisumu Water Company
3. 111 444 is the bill number for Nakuru Water Pay.
4. 511 000 is the bill number for Eldoret Water Pay.
901 325 is the bill number for Nithi Water and Sanitation.
885 100 is the bill number for Kiambu Water Pay.
Number of Garissa Water Pay Bill: 880 600
Pay bill number: 363 100 Mavoko Water and Sewerage Company
If you have any questions, you can contact NWSC directly through their official Twitter profile or Facebook page. On social media platforms, responses are frequently given quickly.
How long have you been paying Severn Trent Water?
3.1. We will send you bills every six months, and you must pay them as soon as you receive them. You can also pay on a monthly basis. Call our Customer Contact Center at 0345 750 0500 to make an appointment. Water supply, consumed water, and surface water drainage are the three components of metered charges.
What is the procedure for checking my water bill by SMS?
Customers with restricted or no internet access can subscribe to get monthly bill alerts through SMS by signing up for an SMS subscription “Water Bill.” By texting MayniladONCANAccount Name to 09191626000, they can do so.
Customers can also enroll in a guided enrollment program “Call Maynilad’s Hotline 1626 or send a private message to Maynilad’s Facebook page or Twitter account to inquire about “My Water Bill.” They only need to supply an email address and/or a cell phone number, and Maynilad’s customer service representatives will take care of the rest.
Customers who have not yet signed up for Maynilad’s “My Water Bill” service can use the company’s freshly extended “Bill on Demand SMS Bill Facility.” Customers who want to know their current bill right away can submit it to 0919-1626-000 by typing MayniladBILLCONTRACT ACCOUNT NUMBER on their cellphones. There is no need to register. Maynilad temporarily paused meter reading and on-site billing activities following the adoption of the ECQ in order to protect the safety of its customers and service providers and prevent the spread of COVID-19. Water bills are now being calculated based on the average consumption of the previous three months, as permitted by the MWSS Regulatory Office (per MWSS RO-OPP-052-03). Corrections will only be added to future bills once the company is able to re-deploy its service providers to do actual meter readings.
What does the RR number on my water bill mean?
In a Bangalore Water Supply and Sewerage Board bill, what is an RR Number? Every BWSSB connection is given an RR number, which is a customer identification number.
Check Bill by SMS
Send a text message to 20557 with your Nairobi Water account number to check your water bill by SMS.
This technology is difficult to use and may cost more than standard SMS rates.
Check Water Bill Online
- If you have a registered email and password, enter them; otherwise, click Register.
- Open your email inbox and look for the Nairobi Water and Sewerage Company’s message.
- Copy the verification OTP code and paste it into the OTP Prompt, then confirm the OTP.