If necessary, go to your local utility branch office jointly. Explain your needs to the customer service agent at the office, provide identification, and sign and date any account change or new account set-up paperwork that is required.
Is it possible to add another name to my bill?
Only if a roommate, spouse, or family who lives at the same home takes responsibility for opening the account and paying the bills is it lawful to have a utility bill in another person’s name.
How can I add a name to my utility bill in the United Kingdom?
Please follow the steps below once you’ve logged in:
- In the blue box, click the ‘My property and billing data’ option.
- ‘Add another name’ can be found at the bottom of the page.
- Fill in the blanks and hit the’save’ button.
Is it possible for me to add someone to my British Gas account?
Including or excluding someone from the bill. We can sometimes just remove an outdated name from a bill or replace it with a new one. We may need to create a new account with the correct names.
Is it possible to have joint electric bills?
When two parties, such as roommates or business partners, share responsibility for the account, or when a legal representative, such as a lawyer or carer, takes over the responsibility, people place two names on a utility bill. In addition to paying the bill, the second person becomes the point of contact in the event of an emergency and has the authority to make changes to the account, including terminating it. Putting two names on a utility account is not difficult once both parties agree to share responsibility. Typically, both parties must inform the utility company over the phone or in person.
What is the procedure for changing the name on my gas and electric bills?
Correcting the name on your account is a reasonably simple process if you only need to update the name or title on your utility invoices, but the payment information remain the same. The simplest approach to do this is through your supplier’s website’s customer interface. Although different websites have slightly different user interfaces, the following steps should be followed:
- Log in to your account on the internet.
- In the customer menu, look for ‘My Account Details.’
- A section labeled ‘Personal Details’ or something similar should be included. This should be opened.
- You should now be able to fill in the details for your new name.
- Re-access your account and repeat the second and third steps to ensure your name has been altered.
Changing name and bank details
If you need to modify both your name and your bank account information on your utility accounts, follow these steps:
- Fill up the blanks with your new name.
- There should be a section labeled ‘Manage My Direct Debit’ or something like.
- Fill in the new bank account number and cardholder’s name.
How do I change my bank account details?
Alternatively, you might keep the name at the top of your statement the same but alter the account from which the bill is paid. You may want to modify your utility accounts so that your bank information are used for payment if your spouse is wounded, unwell, or unable to work. The bill’s name, however, stays the same.
The following is how it’s done:
- You can log in to your account on the website of your utility provider.
- On the customer menu, go to the ‘My Account’ area.
- Look for a section labeled ‘Manage your Direct Debit’ or something like.
- Click on ‘Bank Details’ under the ‘Personal Details’ section.
- You should now be able to alter the cardholder’s name and bank details.
If you don’t want to change your name on your utility bills online, you can call your supplier and request that they correct your information for you. If you have an online-only energy tariff, however, you may not be able to do so.
Getting consent for changes on the account
Your energy provider may ask the current account holder, the new account holder / payer, or both for permission. They may make this request orally (in which case you can simply give consent over the phone). If the supplier asks a letter of authority, you can either send it in the mail or scan it and send it electronically.
Can you have 2 names on a utility bill?
If you’ve just moved in with a partner, married, or taken on a new housemate, you should update your utility bills and account to include their name. Although you may not be able to accomplish this online, it is quite simple to do. In most circumstances, calling, writing, or emailing your energy provider to add a new name to your utility account is the only option to do so. You should be able to resolve this with the help of a customer support professional.
It’s worth noting, though, that when a new name is added to your utility bill, that individual now shares responsibility for the payments, as well as the potential consequences if they aren’t paid on time. They also have an effect on both partners’ credit scores.
Is it possible for me to be held liable for a utility bill that is not in my name in the United Kingdom?
Normally, no. Landlords are not accountable for unpaid bills left over by renters as long as the bill is in the tenant’s name and it is indicated in the leasing agreement that tenants are responsible for utilities.
However, if you find yourself in this difficult situation as a landlord, there are several precautions you should take to protect yourself.
- When a new tenant moves in, always notify the local government. You will need to submit the names of the new tenants as well as the old tenants’ contact information so that they can contact you if necessary.
- Notify the property’s energy suppliers of any tenancy changes (this includes gas, electricity and water)
- Encourage new renters to update their utility invoices with their new names as soon as feasible.
- Keep a record of the meter readings at the beginning and conclusion of each tenancy for the utility companies.
- Make sure your leasing agreement expressly indicates that the tenant is responsible for utility bills.
- Keep a signed copy of the tenancy agreement somewhere safe and easy to find.
How can I alter my name on my water bill in the United Kingdom?
- If you have a water meter, call 0345 672 2999.
- If you don’t have a water meter, call 0345 672 2888.
We take the privacy of our customers’ data very seriously, thus the person whose name is currently on the bill will have to request this change.
Are death certificates required by utility companies?
Electricity and Gas If all you wish to do is change the name on the account without halting the supply, this can be done by letter and will usually not require a death certificate. You’ll need the property’s address as well as the account numbers.
