Our goal is to provide each customer with dependable water billing as well as metering systems that make billing easy and accurate. We have a dedicated customer support team ready to assist you with any questions you may have about your account.
What is the best way to check my water bill over the phone?
1. On your phone, dial *888#.
2. You’ll be sent to a window with seven alternatives.
3. In the dialogue window, type ‘2’ to query your bill.
It’s that easy, and you can then move on to any of the other seven tasks available.
If you get your water from Nairobi City Water and Sewerage Company, you can pay your bill with M-PESA:
1. From your M-PESA menu, select Pay Bill.
2. Next, type in NWC12345 as the bill account number; the final five digits are your unique NCWSC meter number.
3. Enter the amount you want to pay next.
4. Enter your M-PESA PIN here.
5. Verify that the information is correct and click OK.
6. You will receive a confirmation message from M-PESA confirming the payment after a few minutes.
7. For Airtel users, substitute ‘Nairobi Water’ for the Business No.
The procedure for paying your water bill with M-PESA or Airtel Money is the same if you live outside of the capital city.
1. Pay bill number for Mombasa Water Supply and Sanitation: 895 500
2. Pay bill number: 517 000 Kisumu Water Company
3. 111 444 is the bill number for Nakuru Water Pay.
4. 511 000 is the bill number for Eldoret Water Pay.
901 325 is the bill number for Nithi Water and Sanitation.
885 100 is the bill number for Kiambu Water Pay.
Number of Garissa Water Pay Bill: 880 600
Pay bill number: 363 100 Mavoko Water and Sewerage Company
If you have any questions, you can contact NWSC directly through their official Twitter profile or Facebook page. On social media platforms, responses are frequently given quickly.
What is the best way to check my water bill online?
You can also check the amount of your water bill and the status of your water bill on the website of your water supply board. The stages may differ from one water supply board to the next, but they will all be identical to the ones listed below-
- Go to your local water board’s official webpage.
- Go to the ‘Our Services’ area of the website.
- Select ‘View/Print Bill’ from the drop-down menu.
- Your ‘Customer Identification Number’ should be entered here.
- If there is a captcha, fill it out.
- Select ‘View bill’ from the drop-down menu.
You may be required to check in to the portal using your credentials during this procedure. If you have not yet registered on the website, you may need to do so before viewing your water bill.
Check Bill by SMS
Send a text message to 20557 with your Nairobi Water account number to check your water bill by SMS.
This technology is difficult to use and may cost more than standard SMS rates.
Check Water Bill through the USSD code *888#
- Option 1: Register for e-bills by dialing *888# on your phone.
- Enter the account for which you want to receive E-Bills and click Send.
- Dial *888# and pick option 2, Query bill to check your bill.
- Send your Nairobi water account number in the box below.
- This method is less expensive, possibly costing only two shillings.
Check Water Bill Online
- Go to www.portal.nairobiwater.co.ke to access the Nairobi Water web portal.
- If you have a registered email and password, enter them; otherwise, click Register.
- After that, fill out the form with your information and click Register.
- Open your email inbox and look for the Nairobi Water and Sewerage Company’s message.
- Copy the verification OTP code and paste it into the OTP Prompt, then confirm the OTP.
In Malindi, how do I pay my water bill with Mpesa?
You can pay your Malindi Water bill from the convenience of your own home or office. Water bill payment via Mpesa with Mawasco Paybill Number 708001 is a pretty straightforward method that you should be able to master in no time and use to pay your future water bills with ease.
How to Pay Water Bill via Mpesa Using Malindi Water Paybill Number
- Go to MPESA from your phone’s Safaricom menu.
- Choose Lipa na MPESA.
- Press OK after entering the Mawasco Pay Bill Number, 708001.
- Fill up your account number, such as 34001629260.
- Enter the payment amount.
- Put your M-PESA PIN in the box.
- M-PESA requests that you double-check the information you’ve provided. Double-check. Press the Send/OK button.
- Wait for a confirmation SMS from M-PESA.
Customers can also pay their water bills at Equity Bank and Posta branches or agents, or by calling the Airtel Money Business Number 708001.
How to check your water bill on phone via SMS
To check your water bill through text message, go to:
- MLDWATER 34001629260 MLDWATER 34001629260 MLDWATER 34001629260 MLDWATER 34001629260 MLDWATER 34001629260 MLDWATER 34001629260 MLDWATER 34001629260 MLDWATER
- 20880 is the number to dial.
What is the best way to check my electricity bill by SMS?
- Create a new SMS text messaging service.
- 95551 is the recipient of the message.
- In the message field, type the first four digits of your account number. If your account number is 562897-01, for example, enter 562897.
- Wait for an automated response with information on your account balance.
To receive a positive response, it is critical to input the correct account number data and complete the method for sending the message.
It’s also worth noting that, despite the launch of eBill services, your typical electricity bill is still delivered to your postal address.
How to Check KPLC electricity bill via email Service
You can use the eBill email service to check your electricity account balance, receive your electricity statement, and receive your bill due date by e-mail. To properly complete your KPLC electricity bill enquiry through email, you must have access to the Internet.
- Create a new email by logging into your email account.
- In the subject field, type the first part of your Account Number. If your account number is 879833-04, for example, enter 879833.
- To send a blank email message, type “blank” in the subject line.
In Mombasa, how can I check my water bill by SMS?
- Go to MPESA lipa, then paybill.
- 895500 is the paybill number.
- Enter your account number, for example, 8724129039.
- Enter the amount to be paid, for example, Sh.1200.
- Send with your MPESA pin.
- Both M-Pesa and Mombasa Water will send you a confirmation SMS after you’ve made your payment.
SMS your water account to 20227 to check your Mombasa water bill. You can also acquire additional services by dialing *274# from your phone.
What does the RR number on my water bill mean?
In a Bangalore Water Supply and Sewerage Board bill, what is an RR Number? Every BWSSB connection is given an RR number, which is a customer identification number. It is used to uniquely identify each user of BWSSB, as the name implies.
How can I read the reading on my water meter?
Meters are read using automatic meters, which eliminate the need to enter private property. The new meters have improved efficiencies and lowered estimated reads.
How to read your meter?
It’s akin like reading the odometer on your automobile to read your water meter. From left to right, read all of the numerals. Numbers following the decimal point and numbers with a black background should not be included. In the same way, submeters are read.
Converting HCF to gallons
Every month, PWD measures water consumption in hundred cubic feet (HCF) for billing purposes. However, calculating your usage in gallons is simple.
To figure out how many gallons were utilized, multiply the amount of HCF by 748 gallons.
Example of a meter:
Using your meter to find a leak
Your water meter is an important instrument for water conservation. Reading your meter can help you find leaks in your domestic plumbing in addition to providing you with information about how much water you are consuming.
To check for a leak, turn off all faucets both inside and outside your home. When conducting this task, make sure the toilet is not flushed and the automatic ice cube machine is turned off.
The low flow indicator should not move when the water is turned off. The indicator is a black or red triangle, depending on the sort of meter you have.
In Kenya, how much does a unit of water cost?
The Nairobi City Water and Sewerage Company (NCWSC), which is wholly owned by the Nairobi County Government, is in charge of delivering and managing water and sewerage services in Nairobi. Nairobi Water increased its pricing starting in 2015, with some customers seeing their water bills double.
Domestic and industrial customers, as well as government institutions, pay a fixed flat fee of Sh. 204 for units of 0 to 6 cubic metres under the current Nairobi Water tariffs.