One Direct Debit is for your Device Plan, while the other is for your Airtime Plan, which includes all of your calls, texts, and data. We take both Direct Debits on the same day to keep things simple. If you need to change your Direct Debit information or payment date, we’ll update both automatically.
Manually paying your O2 Refresh bill is possible either online or by phoning 2729. Remember to pay for both your Airtime Plan and your Device Plan. If you’d want to pay off the remainder of your Device Plan, please contact us.
No, but we do encourage that you pay your bills on time and by Direct Debit wherever possible, as late payments can have a negative impact on your credit score. Are you having trouble keeping up with your bills? Learn how we may assist with payment.
Yes. You are free to make one-time payments whenever you choose. This will cut the monthly amount you pay for your Device Plan, but not the total term. If you’d want to pay off the remainder of your Device Plan, please contact us.
Yes. Just keep in mind that credit card payments may be subject to interest charges.
What is the procedure for paying my O2 bill over the phone?
If your account has been barred due to non-payment, we recommend paying your bill over the phone to ensure that the bar is removed within 24 hours.
What is the best way for me to pay off my O2 debt?
If you fall behind on your O2 bills, you can contact a dedicated staff who will work out a payment plan with you. They’ll consider your situation and try to come up with a repayment plan that won’t put you in financial hardship while also paying off the amount over time.
If you commit to a repayment plan while still having an active O2 subscription, or a second O2 contract, O2 may restrict your access to their services so you can focus on making repayments and not fall into additional debt.
What phone number should I call to pay my O2 bill?
These are the options for paying your 02 Bill if your My02 is not working or if a direct debit has failed for some reason.
1. Log in to My O2 by clicking here.
From a mobile phone, dial 2729 or from a landline, dial 0800 588 4217 and enter the mobile number you want to pay.
You can also use our automated payment line to make a payment. Choose option 1.3 by dialing 0844 8090202 or 202 on your O2 mobile.
If you usually pay your Monthly 02 Bill by Direct Debit, your bank may still request this if you pay within 48 hours of the due date.
Is it possible for you to pay someone else’s phone bill?
What is the procedure for paying someone else’s phone bill? A payment to any account can be made by anyone. Call in and tell a representative that you’d like to pay a bill that isn’t yours and provide a phone number from your friend’s account.
What is the best way for me to pay my bills online?
When you pay your bills online through your bank, it becomes more of a one-stop shop. To get started, follow these steps:
- If you don’t already have one, set up an account on your bank’s website or app.
- After logging in, seek for a “bill pay” link and establish profiles for each of the firms you want to pay (known as “payees”). It will require you to enter information such as the company’s name and your account number.
- Enter the amount you want to pay the firm and the date you want to pay them. Keep in mind that bank payments sometimes take a few days to process, so send them out ahead of the bill’s due date.
To use a bank’s bill pay service, you usually need to have a checking account with them. Most banks, particularly the larger ones, offer free basic bill payment, but there may be a fee if you make more than a certain number of payments per month or if you want to use specific features like accessing transactions from financial software. Carefully read the terms and conditions.
It’s more convenient to have your bank pay your bills because you don’t have to deal with different payees and payee websites. But, especially if you set up regular payments, be sure you have enough money in your account to handle those obligations each month.
What is the best way to find out how much my phone bill is?
You can access to your phone service provider’s website at any moment to see your current usage, as well as your most recent statement and even previous ones. You can also opt out of paper billing entirely and handle everything electronically with your phone service provider.
Is it possible to use my phone if I haven’t paid my bill?
Your account will go into arrears if you do not pay your mobile phone contract. Your mobile provider may disconnect your phone, preventing you from making or receiving calls. Your account will default and the contract will be revoked if you do not take action to resolve the debt.
