a)At any of these Pay locations in person.
- Please submit your water bill to one of the following locations:
- Kampala Road, Industrial Area, Head Offices
- Haille Selassie Avenue, Comcraft House, City Centre
- Westlands Lower Ground Floor, The Mall
- Muranga Road, Pangani, near the Pangani Roundabout
- The Enterprise Centre is located on the 3rd floor of Enterprise Road, next to the Industrial Area Remand Prison.
- Kagina Plaza, BuruBuru Shopping Centre
- Karen Shopping Centre, Karen Regional Office
- Off Joseph Kangethe Road, Western Regional Offices
- Kayole Offices are located near the Equity Bank in Kayole.
- On your cell phone, go to the M-PESA menu.
- As the Business Number, type 530100.
- As the ACCOUNT NUMBER, use NWC followed by your Nairobi Water Number, for example, NWC92929292.
- Enter the amount to be paid (NO COMMAS), for example 2000.
- Fill in your M-PESA PIN.
- After that, send the request. An SMS will be sent to you to confirm the transaction.
- To make a payment, go to the Airtel Money Menu and select MAKE PAYMENTS.
- Select PAYBILL from the drop-down menu.
- Select the OTHERS option.
- As the company name, type in JAMBOPAY.
- Enter the desired payment amount (NO COMMAS)>
- Enter your Airtel Money password, which is four digits long.
- As the REFERENCE number, type NWC929292929292929292929292929292929292929292929292929292929292929292929292929292929292929292929292929292 An SMS will be sent to you to confirm the transaction.
How do you pay for water with Mpesa?
- Navigate to the MPesa Menu.
- Choose to pay a bill from your MPesa account.
- 444400 is the Nairobi Water Paybill Number.
- Enter the account number for the bill.
- Fill in the amount you’d like to pay.
- Enter your MPesa Pin here.
- Verify that all of the information is correct, then click OK.
- MPesa will send you a confirmation message verifying the payment.
Check Bill by SMS
Send a text message to 20557 with your Nairobi Water account number to check your water bill by SMS.
This technology is difficult to use and may cost more than standard SMS rates.
Check Water Bill through the USSD code *888#
- Option 1: Register for e-bills by dialing *888# on your phone.
- Enter the account for which you want to receive E-Bills and click Send.
- Dial *888# and pick option 2, Query bill to check your bill.
- Send your Nairobi water account number in the box below.
- This method is less expensive, possibly costing only two shillings.
Check Water Bill Online
- Go to www.portal.nairobiwater.co.ke to access the Nairobi Water web portal.
- If you have a registered email and password, enter them; otherwise, click Register.
- After that, fill out the form with your information and click Register.
- Open your email inbox and look for the Nairobi Water and Sewerage Company’s message.
- Copy the verification OTP code and paste it into the OTP Prompt, then confirm the OTP.
What is the best way to check my water bill online?
You can also check the amount of your water bill and the status of your water bill on the website of your water supply board. The stages may differ from one water supply board to the next, but they will all be identical to the ones listed below-
- Go to your local water board’s official webpage.
- Go to the ‘Our Services’ area of the website.
- Select ‘View/Print Bill’ from the drop-down menu.
- Your ‘Customer Identification Number’ should be entered here.
- If there is a captcha, fill it out.
- Select ‘View bill’ from the drop-down menu.
You may be required to check in to the portal using your credentials during this procedure. If you have not yet registered on the website, you may need to do so before viewing your water bill.
How can I pay my Paybill for water?
By dialing *888# on your cell phone, you can get our water services from anywhere.
- Choose an account number.
- Choose the bill you want to pay: Nairobi Water6800002.
- Enter the account number for your bill.
- Enter the amount, then double-check the rest of the information.
What is the procedure for checking my water bill via SMS?
Subscription to SMS
Customers with restricted or no access to the internet can register to receive monthly bill reminders through SMS “This is my water bill. By texting MayniladONCANAccount Name to 09191626000, they can do so.
Customers can also sign up for newsletters “My Water Bill can be obtained by phoning Maynilad’s toll-free number, 1626, or by sending a private message to Maynilad’s Facebook or Twitter pages. They only need to supply an email address and/or a cell phone number, and Maynilad’s customer service representatives will take care of the rest.
Customers who have not yet signed up for Maynilad’s “My Water Bill” service can use the company’s freshly extended “Bill on Demand SMS Bill Facility.” Customers who want to know their current bill right away can submit it to 0919-1626-000 by typing MayniladBILLCONTRACT ACCOUNT NUMBER on their cellphones. There is no need to register. Maynilad temporarily paused meter reading and on-site billing activities following the adoption of the ECQ in order to protect the safety of its customers and service providers and prevent the spread of COVID-19. Water bills are now being calculated based on the average consumption of the previous three months, as permitted by the MWSS Regulatory Office (per MWSS RO-OPP-052-03). Corrections will only be added to future bills once the company is able to re-deploy its service providers to do actual meter readings.
How do I check my Kenyan water bill online?
A client must have an existing client account or create one on the NWSC website in order to submit an online request.
1. Go to https://www.nairobiwater.co.ke/ and type in the URL.
2. Select the ‘Online Services’ tab, which will take you to a new window.
3. Fill in the required Login information and click ‘Submit.’
4. Now you can look for any unpaid debts.
Notably, the web also enables you to file complaints, check stream water charges, locate the nearest pay station, and pay your account.
NWSC has released a shortcode that you can use to register for E-bills, check balances, pay your water bill, verify if a technician is from the institution, modify account details, and obtain their contact information in case you need to contact them for any reason.
What is the best way to check my electricity bill by SMS?
- Create a new SMS text messaging service.
- 95551 is the recipient of the message.
- In the message field, type the first four digits of your account number. If your account number is 562897-01, for example, enter 562897.
- Wait for an automated response with information on your account balance.
To receive a positive response, it is critical to input the correct account number data and complete the method for sending the message.
It’s also worth noting that, despite the launch of eBill services, your typical electricity bill is still delivered to your postal address.
How to Check KPLC electricity bill via email Service
You can use the eBill email service to check your electricity account balance, receive your electricity statement, and receive your bill due date by e-mail. To properly complete your KPLC electricity bill enquiry through email, you must have access to the Internet.
- Create a new email by logging into your email account.
- In the subject field, type the first part of your Account Number. If your account number is 879833-04, for example, enter 879833.
- To send a blank email message, type “blank” in the subject line.
How can I get a copy of my Kiriwasco water bill?
Is it necessary for me to visit your offices to check on my account balances? KIRIWASCO has joined with other service providers to improve service, and you must ensure that you have enrolled for e-billing services by phoning *483*85#.
In Kenya, how much does a unit of water cost?
The Nairobi City Water and Sewerage Company (NCWSC), which is wholly owned by the Nairobi County Government, is in charge of delivering and managing water and sewerage services in Nairobi. Nairobi Water increased its pricing starting in 2015, with some customers seeing their water bills double.
Domestic and industrial customers, as well as government institutions, pay a fixed flat fee of Sh. 204 for units of 0 to 6 cubic metres under the current Nairobi Water tariffs.