Your natural gas meter is a precise automatic measurement device. It counts the filling and emptying of compartments within the metal casing to determine how much natural gas travels through it. Because each compartment consistently fills with the same volume of gas, measurement is precise. The flow of gas to your appliances is unaffected since one compartment is emptied while another is filled.
The dials of a common gas meter are depicted in this graphic. From left to right, the dials are read. Use the number that has been passed by the dial hand. (The direction the arrow is pointing determines the movement of the hand in this picture.) The direction in which the numbers on the dial increase determines the movement of the hand when gazing at your meter.
From left to right, read the dials, noting the lower number next to the dial hand. Dial A has a value of 3, dial B has a value of 1, dial C has a value of 7, and dial D has a value of 2. As a result, the reading is 3172. (Please note that if the dial is between two numbers, the lower of the two numbers should be used.) Subtract your previous meter reading from your current reading to calculate your gas usage.
I received a notice of termination, but I already mailed my payment. What am I supposed to do now?
If you received a termination notice but paid your bill, you can check whether your payment was credited to your account since the termination notice was mailed using the Account Center. If your payment is received by the workday before the scheduled termination date, we will not discontinue your service on the day indicated on your notification.
Please follow the guidelines on the termination notice you got if the past due amount mentioned on your termination notification is not posted on the Account Overview section.
What will it cost to reactivate my service if it has been suspended due to nonpayment?
If our Customer Research Group has requested payment verification information because a payment does not display on your account or the payment amount on your account is wrong, please email the needed information to:
What exactly does the credit balance on my Atmos Energy account mean?
Each time you make a payment, credits are applied to your account. When you return something you bought with your credit card, you can get a credit. Credits can also be credited to your account as a result of awards you’ve received or a billing error in the past. Your bill will show a credit balance if the total of your credits exceeds the amount you owe. This is money that your credit card company owes you.
You can contact your card issuer and request that a cheque for the credit balance be mailed to you. You may be required to make this request in writing by your card issuer. Alternatively, you can keep the credit on your account and use it to cover future costs. If you leave a credit balance on your account for more than six months, your card issuer will most likely mail you a check for the amount owed.
What is Atmos budget billing?
Budget Billing is a free program that adjusts each month based on a rolling 12-month average of a customer’s annual usage, spreading out the cost of natural gas and preventing customers from being startled by increased rates during the chilly winter months.
How can I read the reading on my gas meter?
There are 5 or more dials on an electricity dial meter. Each of them takes a turn pointing to a number between 0 and 9.
Your meter’s dials will spin in the opposite direction of the ones next to it. Check the direction of your dials before reading them. Some dial meters start with a clockwise dial, while others start with an anticlockwise dial.
To read the meter, follow these steps:
- Ignore any red dials or dials marked 1/10 and read the first 5 dials from left to right.
- If the pointer is between two numbers, write down the lower of the two. For example, if the pointer is between 9 and 0, write down 9.
- If your pointer is directly above a number, jot it down and highlight it.
Check the next dial to the right if you’ve underlined a number. Reduce the number you’ve underlined by one if the pointer on that dial is between 9 and 0. If you initially put 5, for example, replace it to 4.
How can I figure out how much petrol I’ll need?
The standard billing cycle for gas consumption is every two months. The first charge is based on ACTUAL gas consumption as measured by the meter. The second is based on ASSESSMENT. The billing cycle is then repeated, with Actual Reading and Accessed Reading billing alternatively.
What do (A) and (E) represent?
It is an ASSESSED Reading if the letter (A) appears after the previous/closing reading. If an Actual Reading is unavailable for any reason, the bill is generated using an ESTIMATED method. The letter (E) is indicated after the previous/final reading on the bill in this case. For estimation, the average of the previous six bills is used. When gas usage began less than a year ago and fewer than three real invoices were generated, an estimate based on average gas consumption was made.
If neither (A) nor (E) is indicated after the closing reading on your bill, your bill is based on Actual Meter Reading. A image of the meter is presented on the reverse side of the ACTUAL bill.
What do the numbers on my meter mean?
The amount of gas and electricity you use is determined by meter readings. Your supplier will have to guess your usage if you don’t provide meter readings.
When this happens, you usually wind yourself paying too much or too little. As a result, you may be developing credit or sinking into debt as a result.
If you have credit, that’s fantastic! You can lower your monthly payments and put the savings in your pocket.
If you’re in debt, you may face a significant monthly hike and be unable to move providers. It’s safe to say that paying for your actual usage by providing meter readings is preferable.
Ofgem, the energy regulator, has divided usage into three categories: low, medium, and high. These data are based on the median usage of dual fuel customers who pay by direct debit.
What method do you use to calculate meter readings?
You can figure how much your electricity bill should be by conducting your own reading. One of three types of meters will be installed in your home:
Analogue (dial) meter
Let’s look at how to get the reading from each type of meter before we show you how to calculate your energy usage.
Your electricity is measured in kilowatt-hours by your meter (kWh). One unit equals one kilowatt-hour. Your statement will usually include a cost per unit, which will come in helpful later when we break down the equation for you.
You’ll normally observe five separate dials while dealing with a dial meter. Use the number that was recently passed if the dial is between two numbers. Only read a number if the dial to its right has passed zero.
You’re undoubtedly curious as to what these statistics imply. They are, after all, symbols for the quantity of energy you consume. The more energy you use, the faster your dial will turn, raising the number on the dial. Consider it like the number of miles on your car’s dashboard. The more miles you travel, the more miles will appear on your dashboard. When it comes to reading your meter, the same principle applies.
Digital and smart meters are far more user-friendly and straightforward. You simply need to take note of the first five figures displayed on a digital meter. If, after the first five numbers on your meter, you observe a group of numbers that starts with 0.1, ignore them.
You can compute how much electricity you’ve used since your last electricity payment after you get your meter reading. To do so, locate your most recent electric statement and look at the reported reading. You’ll then deduct your current reading from the previous month’s reading. The total quantity of kWh you’ve used since your last meter reading is the outcome.
The reading on your meter will never be reset to zero. The number on your meter shows the number of kilowatt hours consumed since the meter was installed. As a result, this number will continue to rise, making it critical to compare your meter readings every month.
Energy companies may bill you based on an estimate created from your home’s historical use, which means you may be charged a higher bill simply because individuals who previously lived in your home utilized a lot of energy.
You’ll also need to know how much your utility company costs per kilowatt hour and if your account includes any fixed fees to compute your bill. You’ll be ready to go after you have that information plus the total quantity of kWh utilized since your last meter reading.
You’ll then multiply this figure by the kWh rate your electricity company charges, as well as any set costs.
- meter reading at the moment Last month’s bill meter reading = Total kWh used since the last reading
- Total energy charge = Total kWh utilized since the last reading x Charge per kWh
- Final bill = total energy charge + fixed monthly fees
The equation above will assist you in keeping track of your energy usage. It’s a simple activity that, if completed, can help you save money on a monthly basis. If you care about the environment, you shouldn’t have to pay a hefty energy bill. Calculating it yourself will put an end to your exorbitant bill.
What is the difference between a credit value balance and a credit value balance?
A “credit balance” is essentially the amount owed by a company to a consumer. It occurs when a consumer pays you more than your current invoice allows. Credit balances can be found on the right side of a subsidiary ledger account or on the right side of a general ledger account.
