How To Set Up Electric Bill Duke Energy?

For same-day payments made in person, use our map to find a partnering payment location near you. When making an in-person payment, keep in mind that you’ll need your account number.

Is it possible to open a Duke Energy account online?

To create an online profile and manage your account, choose one of the options below (s). If you need to get service started at a new location, you can do it now.

What is the procedure for transferring my Duke Energy bill to a new owner?

To add an Authorized Person, the Customer of Record must have their Social Security number or other Personally Identifying Information on file. Each time the Authorized Person contacts Duke Energy, they will be prompted to authenticate the Customer of Record’s Social Security number or other Personally Identifying Information.

Is it possible to view my Duke Energy bill online?

Go to the account overview or payment page after you’ve registered and/or signed in.

Select the most current month’s bill from the drop-down menu.

When the bill image displays, it should show your electricity usage in kilowatt hours in both chart and numerical form for the preceding 12 months.

This is what a Duke bill looks like (though your numbers may be higher or lower).

12-Month Usage is the data you’ll need to fill out on the Solarize Site Info form (if you’re part of a Solarize group-buying program) or when seeking a solar installation quote.

Look under Payment History to see how much you paid during those 12 months. The Solarize organizer, SIREN, is a 501(c)(3) non-profit organization.

If you prefer not to register online, you can get the same information by calling Duke or REMC customer care at the number indicated on your paper bill.

How can I get in touch with Duke Energy?

Hotline for the Media

  • Hotline for Media Requests Inquiries, concerns, and comments from media professionals can be sent to Duke Energy’s 24-hour hotline.
  • Address of the company. Duke Energy is headquartered in Charlotte, North Carolina, with significant operations in Raleigh.

Will Duke Energy turn out the lights?

(RALEIGH) Attorney General Josh Stein issued the following statement today in response to Duke Energy’s announcement that it would voluntarily extend its moratorium on utility disconnections for customers who qualify for energy assistance financing programs through March 2022.

“I applaud Duke Energy for putting North Carolinians’ health and safety first, and for pledging to keep more people connected to the utilities they require as a result of COVID-19. We are still in the midst of the pandemic, and individuals in their houses require access to water, electricity, and gas in order to keep healthy and avoid the spread of COVID-19. As Attorney General, I will continue to do everything in my ability to safeguard North Carolinians, and I appreciate corporations like Duke Energy that are willing to help others.”

How long does it take Duke Energy to turn off the power?

When your electric or natural gas service is about to be disconnected, the utility company must meet certain standards in order to give you the opportunity to work out a payment plan and keep your service.

  • Each month’s charge must be paid within 14 days. The company may initiate the disconnection procedure if payment is not received by the time the next bill is prepared.
  • The provider must give you at least 14 days’ notice before disconnecting your service. This notice can be included in your bill as a message or delivered independently.
  • Before disconnection, the electric or natural gas company must make a personal attempt to contact you. Although the corporate representative may be able to receive payment at that time, he or she may not be compelled to accept cash at the residence. If you are not at home at the time, you must leave a written notification in a visible location before service is disconnected. Before cutting service to a home with a smart meter, companies are allowed to contact the consumer via phone or text message instead of making an in-person visit.
  • Consumers are entitled to a second notice ten days before any cutoff that happens on or after November 1 and before April 15 of the following year. At least 10 days before disconnection, the company must contact the consumer or another adult on the premises. Contact can take the form of a face-to-face meeting, a phone call, or a hand-delivered written message. This gives the customer more time to come up with a payment plan.

Is it still possible to get free light bulbs from Duke Energy?

You can acquire a free My Energy kit if you’re a Duke Power customer in the following states: North Carolina, Ohio, Indiana, and South Carolina. Don’t forget that Duke also provides 15 free CFL lightbulbs to their clients!

What is the best way to check my electricity bill online?

Even though Paytm makes checking your power bill amount very straightforward and quick, if you still want to, you may view your bill online at the official website of your electricity board, such as SBPDCL, TSSPDCL, UPPCL, TNEB, APSPDCL, and so on.

Please keep in mind that the procedure of paying your power bill varies from one electricity board to the next, however there are a few key processes that all electricity boards follow:

This way of paying your electricity bill may be more complicated than the Paytm option. It is so because you must check in to the electrical board’s official website and request extra information in addition to the customer identification number.


Checking the amount of an electricity bill or viewing a sample electricity bill online is a very straightforward and quick operation. You can check it instantaneously on Paytm or by going to the power board’s official website and logging in to their portal, filling out the form to view the bill and submitting it.

Paytm simply requires your customer identification number, which can be found on any of your past bills, to check the amount of your electricity bill. You may discover the location of your customer identity bill on your electricity bills by looking at a sample bill on Paytm.