- Take a look at your most recent statement and do some research.
- Sprint can be reached by phone or online chat.
- By entering your pin, you can gain access to your account.
- Remove any features that you aren’t using from your plan.
- Reduce your bill’s cost by negotiating a cheaper rate.
- One-time credits can be requested.
- Take down a reference number.
Pre-Negotiation Preparation
Have a copy of your most recent statement on hand. Below is an example of a typical statement. Figure out what your pin is (usually 5 or 6 digits). You have the option of calling Sprint’s customer service line or chatting with them online. (888) 211-4727 is the best number to call. You can also talk to Sprint at this location.
How can I get a better deal on my cell phone bill?
7 Ways to Save Money on Your Phone Bill
- Make the switch to prepaid.
- Your cell phone insurance can be changed or removed.
- Don’t get a new phone.
- Take advantage of bargains.
- Your service address should be updated.
Are you able to cover half of your Sprint bill?
Click Continue after selecting your preferred payment method for the payment arrangement. You may be able to split your payment owing into two different payment amounts using Add Payment in some instances. The payment amount(s) must be made within the specified time frame in the calendar options.
What does it cost to cancel Sprint?
What happens if you sign a two-year contract with a carrier just to find out that the network is incredibly slow?
Unfortunately, it’s possible that you’ll be trapped with that service. In this Ask Maggie, I offer some suggestions for a Sprint client who wants to get out of his contract without incurring a significant early termination fee. I also provide some details on Sprint’s new 4G LTE deployment in Atlanta.
With Sprint, I have a family plan. On Sprint, I have an iPhone 4S and three iPhone 4s. The phones are fantastic, but Sprint’s 3G service is excruciatingly slow. I now know what it means to choose quality (speeds) over quantity (unlimited).
I used to have AT&T’s 3G service. I had an iPhone 3GS at the time. That service was fantastic, as was the speed. I only moved to Sprint because I felt the unlimited data package would give us more bang for our buck. However, the service is so slow that we can’t even use our phones. Switching back to AT&T is something I’d like to do. However, I’ve just been with Sprint since February of this year.
Still, all I want to do is get out of here. It’s too much for me! I can probably acquire the identical phones by selling them on eBay and then purchasing them from AT&T, or I can wait for the iPhone 5. But if there’s any way I can get out of my Sprint ETF, that would be fantastic.
It is true that terminating a wireless contract early is quite costly.
You’d be out around $1,400 in fees in your scenario.
Sprint revised its price policy last year, and it now charges $350 per device to cancel a contract as of September 9, 2011. The early termination price is prorated, which means you will pay less to discontinue the subscription as time goes on. Sprint calculates the price by charging $20 per month for each month remaining on your contract, up to a maximum of $350 and a minimum of $100 per device. The prorated fees don’t start until you’ve been with us for 18 months. Since you received your phones in February, you still have a few months until the fee begins to decrease.
Is there any way to avoid having to pay this fee? I’ll tell you the truth. It’ll be a challenge. I’m afraid the reason you gave for terminating your contract is unlikely to be sufficient to get you out of your Sprint contract.
“Unless he’s still inside the 14-day or 30-day timeframe when he can return his phone without penalty,” said Michael Aschenbrener of Aschenbrener Law. “Because cell phone contracts rarely guarantee specific speeds for mobile Internet connection, poor service is unlikely to be a reason to cancel the contract without an ETF.”
That said, you should go over your contract’s fine print again. However, as Michael Aschenbrener points out, I’m almost positive that Sprint’s contract provides no guarantees about the network’s performance. You won’t find any references to specific network speeds in its advertising. The majority of carriers offer no guarantees about the real speeds they deliver. They can claim that their network is the fastest or that their service is X times faster than that of competitors. However, they do not provide specifics in general. The reason for this is simple: wireless broadband performance is influenced by a variety of factors.
Sprint will require some negotiation on your behalf to bail you out because it is not technically breaching its share of the contract.
“In general, if a client cancels service before the conclusion of their agreement, they would be charged an early termination fee based on the remaining time on the agreement,” a Sprint spokesperson told me through e-mail.
But it’s not all doom and gloom. The Sprint agent suggests speaking with a customer support representative about your problem.
“Because each customer’s circumstance is unique, our Care team examines each one on a case-by-case basis to better understand the challenges a customer may be facing,” he explained.
You should also keep an eye out for additional modifications in your contract that may allow you to cancel it without paying a fee.
Subscribers are essentially forced to accept the new terms because wireless carriers are continuously revising the fine print in their service contracts. Carriers must, however, provide you a period of opportunity to examine the adjustments if this occurs. They typically offer you 30 days to review the new terms. If you discover a modification in the conditions while the window is still open, you have the option to cancel your subscription without penalty. The key is to be aware of these new developments. Because the carriers don’t usually publicize them, you’ll have to keep an eye on your contract for any changes.
You could also consider transferring your contract to someone else. Most carriers give you the option of transferring your service to someone else. Several websites offer to connect you with people who are looking to take over other people’s service contracts. There are always small fees involved, but they are often less expensive than buying an ETF outright. People may desire to take over a contract in order to avoid paying a carrier activation fee or to get a shorter contract. Cell Plan Depot, Cell Swapper, and Cell Trade USA are three websites that allow customers swap contracts.
I haven’t used any of these sites before, so I can’t comment on how well they function. If you’re really unhappy with Sprint and can’t get them to waive or lower your early termination fee, it’s worth checking into.
Another alternative is to wait for Sprint to roll out 4G LTE in your area. Of course, this would necessitate replacing your phone with one that supports LTE. Sprint promises that by the end of next year, LTE will be available wherever 3G service is currently available.
Sprint announced last week that it now offers 4G LTE coverage in the Atlanta area in an article titled “Sprint officially launches 4G LTE in 15 cities.”
This is even reflected in their updated service coverage maps.
However, large areas of Atlanta, particularly in the city center and most intown districts, continue to be without 4G LTE service.
If you read the Sprint community blog, you’ll notice this.
When you call Sprint customer support, they tell you that you should have coverage based on the coverage map. When you visit a Sprint store within Atlanta’s city borders, though, they tell it could be months before service is available. I feel misled and upset as a devoted Sprint customer who recently upgraded to the new Evo 4G LTE phone. I’m also annoyed that Sprint’s LTE coverage map (which appears to depict Sprint’s GOAL of coverage for cities like Atlanta, rather than the actual/current coverage) is essentially misrepresenting customers.
I’d like to know when Sprint expects to expand their coverage to include all of Atlanta. And I’d be grateful if you could write about this in your column so that other people aren’t duped by Sprint’s deceptive advertising.
Sprint has announced the introduction of their 4G LTE service in various locations, including Atlanta and several suburbs surrounding Atlanta, as you mentioned in your question.
I called Sprint to see if someone could reply to your issue as well as the other complaints about the lack of 4G LTE connectivity on the Sprint community message boards from folks in Atlanta.
Customers having 4G LTE handsets in markets where Sprint has begun to offer service should ensure that their 4G LTE radios are turned on, according to her. Subscribers can enable this feature by going to “Network Settings” on their devices. Sprint is expected to complete its service rollout in these markets during the next several months, according to her. However, she also stated that some phones have difficulty receiving a 4G LTE signal.
“We’ve seen some issues with 4G LTE pickup on a few 4G LTE devices, and we’re looking into it right now.” A number of unrelated variables, such as equipment malfunctions, may also impair network reception. We recommend waiting for the device to find a signal for a few minutes in the same spot.”
She also stated that Sprint’s coverage maps are just for on-street coverage. He also mentioned that coverage may be absent or limited within structures with a lot of brick and concrete.
The basic line is that Sprint’s 4G LTE network is still in its early stages. The firm is still expanding its network. Customers should be aware that even if a coverage map or a salesperson claims that coverage exists in a specific region, it’s best to check with friends and neighbors who use their devices in that area before purchasing. Also bear in mind that you have 30 days to return any new equipment you buy. Sprint also claims that the 4G LTE service would soon reach all of its present 3G locations. So, if you have a nice strong 3G signal today, there’s a decent chance you’ll get Sprint’s 4G LTE service as well.
How much does a typical phone bill cost?
It used to be that if the cost of your cell phone was too expensive, you could get rid of it, but that is no longer the case. Phones allow us to communicate with friends and family, read the news, and even complete tasks. To put it another way, cell phones are no longer a luxury; they’re a need. Cutting the cost of your cell phone bills, like other basic expenditures like internet and utilities, can put more money back in your wallet than you might imagine, allowing you to save money and go closer to financial freedom. According to CNBC, the average cell phone bill in the United States is $127.37 a month, leaving plenty of room for savings. Fortunately, there are several options for lowering your cell phone expense.
- Remove any unnecessary services.
- Keep your old phone handy.
- Take advantage of special offers.
- Set up recurring payments.
- Please double-check your address.
- Request a cheaper price.
Is Sprint’s unlimited plan truly limitless?
The unlimited data package on your phone isn’t really unlimited.
This is exactly what you’ll get. Although Verizon, AT&T, Sprint, and T-Mobile all claim to provide unlimited data plans, there is some tiny print to be aware of. No matter which plan you choose, there is a limit on how much high-speed data you may use.
When it comes to phone bills, how much is too much?
You’ve undoubtedly figured it out by now: cell phone bills are expensive. Cell phone service now costs an average of $110 a month in the United States. How much you pay will be determined by a number of factors, including how much data you use, how much tax your state charges, and whether you are on a finance plan or purchasing your phone outright.
You’re probably overpaying if you spend more than $100 per month (for an individual). Here are some suggestions for lowering your bill.
The simplest method to save the most money on your plan is to make sure you’re on the optimal plan for your needs. You don’t want to be charged for data you don’t use or for sending more messages than your plan allows.
Comparing cell phone plans can be time-consuming and confusing, but WhistleOut makes it easier. Enter basic details about your phone, usage, and network, and it will recommend the best plan for you.
Install the app. My Data Manager monitors your data usage, notifies you of which apps are consuming the most data, and provides you an alert when you approach your plan’s or daily data limits.
Use Wi-Fi as much as possible to stay under data limits, especially for activities like streaming video or making face-to-face calls, which are among the most data-intensive.
There’s even less motivation to upgrade every time a new phone comes out now that most major carriers have eliminated cell phone contracts and subsidies. Sticking with an older phone or purchasing a secondhand phone instead of a new one will save you a lot of money in the long run.
Unless you frequently lose or break your phone, it’s usually a better financial decision to forego phone insurance. Instead, retain an older phone as a backup in case your current phone breaks or is lost, or put the money you would have spent on insurance into an emergency fund that you can access if your phone is lost or stolen.
Except for T-Mobile, all of the major carriers provide discount programs through colleges and large corporations, as well as for military personnel. To see if you qualify, enter your connected email address into the carrier’s discount page.
What causes a phone bill to increase?
Isn’t it true that technology is meant to get cheaper as time passes? Cell phones and their service contracts, on the other hand, consume a growing portion of household budgets every year.
In recent years, the typical monthly cell phone cost has risen to well over $100. Verizon (VZ) was deemed to be the most costly carrier in a research earlier this year, with an average monthly payment of $148. Sprint (S) and AT&T (T) were not far behind, with T-Mobile (TMUS) being the cheapest of the Big Four at $120.
Americans now pay about half as much on cell phone service as they did in 2007. Sure, we complain about it, but we pay it and then we pay even more when the latest must-have phone arrives or we want to add family members to the plan. Some families with numerous phones pay $300 to $400 per month for the convenience, and as a result, they are obliged to cut back on other areas of spending.
Phone costs are on the rise for a variety of reasons, and the trend shows no indications of abating anytime soon. Here are six reasons why your phone bill continues to rise:
1. Taxes have increased. According to a recent research from the Tax Foundation, Americans pay nearly 17% of their phone bills in federal, state, and municipal taxes and fees. This translates to a federal rate of 5.8% and a state and local tax rate of 11.2 percent. Taxes and fees accounted for only about 14% of the average bill in 2006.
